pkr65 Privacy Policy

pkr65 ("pkr65", "we", "us", "our") is committed to safeguarding the privacy and personal data of every individual who accesses, registers on, or otherwise interacts with the pkr65 platform at https://pkr65.pro (the "Platform"). This Privacy Policy ("Policy") describes how pkr65 collects, uses, stores, shares, and protects personal data in connection with your use of the Platform and its associated services, including online casino games, sports betting, live dealer tables, and payment processing.

This Policy applies to all users of the pkr65 Platform, including registered players, prospective players who browse the Platform without registering, and individuals who contact pkr65 support. By accessing the Platform or creating a pkr65 Account, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein.

This Policy should be read together with the pkr65 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference and form part of your overall agreement with pkr65.

pkr65 collects personal data through several channels, including directly from you during account registration and use of the Platform, automatically through your device and browser interactions, and from third-party service providers such as payment processors and identity verification agencies. The categories of personal data collected include the following:

pkr65 uses the personal data collected about you for specific, well-defined purposes. We do not use your data in ways that are incompatible with those purposes without first notifying you and, where required, obtaining your additional consent.

• Account Management: To create, maintain, and administer your pkr65 Account, verify your identity and age, and authenticate your login sessions.
• Payment Processing: To process deposits and withdrawals in Pakistani Rupees (PKR) via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and bank transfer, and to maintain an accurate record of all transactions.
• Regulatory Compliance: To fulfil obligations under applicable anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and any reporting obligations to competent authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, collusion, and other prohibited conduct on the Platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance via email or live chat support channels.
• Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling behaviour, enforce player-requested self-exclusion and deposit limit settings, and contact players with responsible gaming information where appropriate.
• Platform Improvement: To analyse aggregated usage data, identify technical issues, improve site performance, and develop new features and game offerings that better serve Pakistani players.
• Marketing Communications: To send you promotional offers, bonus notifications, and pkr65 updates by email or SMS — but only where you have consented to receive such communications. You may opt out at any time via the unsubscribe link in any marketing email or by contacting support.

pkr65 processes your personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual Necessity: Processing that is necessary to perform the contract between you and pkr65, including account creation, gameplay, and payment processing.
• Legal Obligation: Processing that pkr65 is required to carry out to comply with applicable law, including AML and KYC obligations, regulatory reporting, and retention requirements.
• Legitimate Interests: Processing carried out in pursuit of pkr65's legitimate business interests, including fraud prevention, platform security, and improving our services — provided such interests are not overridden by your privacy rights.
• Consent: Where pkr65 relies on your consent as the legal basis for processing (such as for marketing communications), you have the right to withdraw that consent at any time without prejudice to any processing that took place prior to withdrawal.

pkr65 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Personal data may, however, be shared with specific categories of third parties in the following circumstances:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other approved payment processors receive the financial data necessary to process your deposit and withdrawal transactions.
• Identity Verification Providers: Third-party KYC and AML screening services receive identity and documentation data to fulfil verification obligations. All such providers are bound by contractual data processing agreements.
• Technology & Infrastructure Providers: Cloud hosting providers, cybersecurity services, and platform technology partners may process data as part of the delivery of the pkr65 Platform under strict data processor agreements.
• Regulatory & Law Enforcement Authorities: pkr65 may disclose personal data to competent regulatory, governmental, or law enforcement authorities where required by applicable law, or where such disclosure is necessary to investigate suspected fraud, money laundering, or other illegal activity.
• Professional Advisers: Legal counsel, auditors, and financial advisers may access personal data as necessary to provide professional services to pkr65, under appropriate confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of pkr65's business or assets, personal data held by pkr65 may be transferred to the acquirer, subject to equivalent data protection obligations.

pkr65 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device by our web server when you visit the Platform. Cookies help pkr65 remember your preferences, maintain your login session, and understand how the Platform is used so we can improve it.

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, preferred currency display (PKR), and game lobby layout choices to personalise your pkr65 experience.
• Analytics Cookies: Collect aggregated, anonymised data about how players navigate the Platform — which pages are visited most frequently, where users drop off, and how game lobby performance can be improved.
• Security Cookies: Used to detect unusual access patterns, multiple simultaneous sessions from different locations, and other indicators of potential account compromise or fraud.

You can manage and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of your pkr65 Account and may prevent you from logging in or accessing certain features of the Platform.

pkr65 takes the security of your personal and financial data seriously and has implemented a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure.

• SSL Encryption: All data transmitted between your device and the pkr65 Platform is protected using 256-bit Transport Layer Security (TLS/SSL) encryption, the same standard used by leading international banks.
• Encrypted Storage: Sensitive personal data, including identity documents and financial account references, is stored in encrypted form on secured servers with strictly controlled access.
• Access Controls: Access to systems that hold personal data is restricted to authorised pkr65 personnel on a need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Intrusion Detection: pkr65 operates continuous monitoring and intrusion detection systems to identify and respond to unauthorised access attempts, unusual login patterns, and other security incidents in real time.
• Two-Factor Authentication: pkr65 strongly recommends that all players enable two-factor authentication (2FA) on their accounts to add an additional layer of security beyond the password.
• Incident Response: In the event of a data security incident that poses a risk to your rights and freedoms, pkr65 has procedures in place to assess, contain, and notify affected individuals in accordance with applicable requirements.

pkr65 retains personal data for only as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:

Upon expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Where data cannot be immediately deleted due to technical constraints, it will be isolated from further active processing until deletion is completed.

As a pkr65 player and data subject, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact the pkr65 support team. pkr65 will respond to all rights requests within 30 days of receipt, and will explain any limitations or exemptions that apply.

• Right of Access: You may request a copy of the personal data pkr65 holds about you, along with information about how it is used and with whom it is shared.
• Right to Rectification: If any personal data pkr65 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account details, you may update these directly via your account settings.
• Right to Erasure: You may request that pkr65 delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal or regulatory retention obligations.
• Right to Restriction: You may request that pkr65 restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
• Right to Object: You have the right to object to processing carried out on the basis of pkr65's legitimate interests, including profiling for responsible gaming monitoring, where your particular circumstances warrant it.
• Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you may request that pkr65 provide your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where pkr65 relies on your consent to process personal data (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

The pkr65 Platform is strictly intended for adults aged 21 years and above. pkr65 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC verification process.

pkr65 strongly encourages parents and guardians in Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan to make use of parental control and content filtering software to prevent underage individuals from accessing online gambling platforms. Age restriction is a core pillar of pkr65's responsible gaming commitment.

pkr65 operates globally and your personal data may be processed by service providers located outside of Pakistan. Where personal data is transferred to third countries, pkr65 ensures that adequate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.

Safeguards used by pkr65 for international data transfers include contractual data processing agreements incorporating standard data protection clauses, assessments of the data protection frameworks of recipient countries, and technical security measures applied consistently regardless of where data is processed.

If you have questions about the specific safeguards applied to any international transfer of your personal data, please contact our support team at the contact details provided in Section 14.

The pkr65 Platform may contain references to game providers, payment methods, and other services. This Privacy Policy applies solely to data collected and processed by pkr65 through the pkr65 Platform. pkr65 is not responsible for the privacy practices of any third-party service providers, payment gateways, or game software vendors whose services are accessed through or in connection with the Platform.

pkr65 encourages you to review the privacy policies of any third-party services you interact with in connection with your pkr65 Account, including JazzCash, EasyPaisa, and your banking provider, to understand how those parties handle your personal data.

pkr65 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, pkr65 will notify registered players via a notification on the Platform or by email to the address associated with your Account. The updated Policy will take effect from the date stated at the top of this page.

Your continued use of the pkr65 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should discontinue use of the Platform and may request account closure as outlined in the pkr65 Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pkr65 handles your personal data, please contact the pkr65 Data Support team. We are available around the clock to assist players across Pakistan with privacy-related matters.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, including weekends and public holidays
• Platform: https://pkr65.pro
• Privacy Rights Requests: Please include your full name, registered email address, Account ID (if known), and a clear description of your request in all privacy-related correspondence.